Boutique Advisory / F&B Operations
“Excellence is built on the floor, sustained by clear systems, and carried forward by aligned teams.”
chris o’Brien
Scale without chaos. TRANSFORM YOUR OPERATIONAL REALITY THROUGH ABSOLUTE CLARITY.
We help multi-unit F&B leaders optimize kitchen workflows, build team capability, and establish systems that protect your long game
True brand differentiation isn’t created by marketing campaigns or new software; it is built from the ground up. With over two decades of global operations experience, we specialize in the human and physical foundations of F&B excellence.
We partner with your leadership team to deliver:
- High-Efficiency Layouts: Designing workflows that maximize speed and minimize operational friction.
- Functional SOPs: Developing clear, actionable systems that teams actually follow.
- True Leadership Capability: Building the human infrastructure needed to sustain your growth.
No quick fixes. Just solid infrastructure for sustainable growth
Growth is exciting—until it starts to strain the system.
- When processes struggle to scale alongside your people
- When training timelines lag behind rapid hiring
- When execution begins to drift from site to site
- When managers spend their days firefighting instead of leading
WE ARE A BOUTIQUE CONSULTING
We work with franchises and food service businesses that have outgrown their current structure and are preparing for their next stage of growth.
If your business is successful—but increasingly complex—you’re in the right place.
HOW WE HELP
Three pillars. One operating system.
01
Scalable Systems
Operations designed to support growth without breaking.
02
Aligned Teams
Leadership, accountability, and structure that scale with the business.
03
Strategic Clarity
Clear priorities and decisions for your next stage of growth.
What makes us different
We don’t offer generic consulting. At Elevoro Advisors, we provide a boutique, hands‑on advisory experience. We work with you to understand you in your business to design systems that actually get implemented.
Elevoro Advisors
Led by: Chris O’Brien
Chris O’Brien founded Elevoro Advisors to help F&B brands scale without losing their soul. After leading 1,700+ Starbucks stores across Asia Pacific, she saw a gap: emerging businesses needed hands‑on guidance that blends operational rigour with human-centred design. Elevoro was born from that passion—to turn ambition into sustainable growth.
Two decades translating corporate strategy into kitchen-line reality for franchise leaders and emerging F&B groups.
TESTIMONIALS
What people say
about us
“Chris has consistently exhibited a deep understanding of the complexities of managing a diverse and dynamic region. Her ability to navigate market-specific challenges and operational intricacies was instrumental in contributing to the recovery of the Hong Kong business.
One of Chris’s standout qualities is her ability to build strong, collaborative relationships and foster trust and alignment, ensuring stakeholders feel supported and empowered. I would recommend Chris to any company seeking a talented leader and consultant.”
Alan Chan
General Manager Hong Kong & Macau | Starbucks & Shake Shack
“Throughout our professional relationship, Chris has consistently demonstrated an extensive and impressive level of expertise in the operations field. She has an outstanding ability to bring both strategic vision and practical solutions to the table, ensuring seamless operations across the region.
What sets Chris apart is her remarkable ease of collaboration… Her adaptability, willingness to listen, and ability to drive results make her an invaluable partner. She brings both professionalism and a positive attitude to every interaction, and I wholeheartedly recommend her.”
Adinda Yozari
General Manager of Chagee Indonesia, Former Head of Operations, Starbucks
This version keeps his highly impactful opening line and highlights your dual strengths: getting hard operational results while understanding the human element.
“Drive performance and get quick results while building and maintaining strong relationships… that’s something that few leaders do well. Chris does that brilliantly! I have seen her turn company stores around from near closure to high-volume, successful locations.
As a trusted advisor, she acts with urgency, deep knowledge of retail business, and an intuitive understanding of what makes people tick. I recommend her strongly.”
Navin Gurnani
CEO Code Ninjas, Starbucks India CEO, Investor, Executive Coach & Thought Leader
“It’s rare that you come across a manager who is passionate about developing other leaders like Chris. I was particularly impressed by her patience and wealth of operational knowledge.
She became a trusted adviser and collaborator on setting strategic direction, providing valuable insights to steer execution in the right direction. No matter how complex a subject, Chris always had a way of breaking it down into clear, specific, and actionable items. Our operations team achieved the best results in our market history when supported by her!”
Hai Do
National Retail Operation Director @ Pharmacity | Retail Sales, Executive Management
WHO WE’VE WORKED WITH
Brands Representing Prior Experience
Elevoro Advisors Ltd. brings decades of franchise and F&B/QSR expertise across Asia Pacific and the USA. Our team’s experience includes advisory, operational, and franchise roles with leading global brands, alongside active membership in industry associations and certification as a women‑owned business.