Privacy Policy
Elevoro Advisors Limited
Effective Date: 10 November 2025
Contact: support@elevoroadvisors.com
1. Introduction
Elevoro Advisors Limited (“Elevoro,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, engage our services, participate in our programs, or otherwise interact with Elevoro.
This Privacy Policy applies to our operations in Hong Kong, Southeast Asia, Oceania, and the United States, and is intended to comply with applicable data protection laws, including the Hong Kong Personal Data (Privacy) Ordinance and other relevant regulations.
2. Scope of This Policy
This Privacy Policy applies to personal data collected when you:
- visit or use our website;
- contact us or submit enquiries;
- engage our consulting or advisory services;
- participate in workshops, programs, or events;
- access digital tools, platforms, or learning resources;
- apply for roles or collaborate with us; or
- Otherwise, interact with Elevoro in a professional or commercial capacity.
3. Personal Data We Collect
3.1 Data You Provide Directly
This may include:
- name, email address, phone number, and postal address;
- company name, role, and business information;
- enquiries, proposals, contracts, and correspondence;
- billing and payment information;
- information submitted through forms, registrations, or surveys;
- recruitment information such as CVs and professional history.
3.2 Data Collected Automatically
When you visit our website or digital platforms, we may collect:
- IP address and device information;
- browser type and operating system;
- pages visited, timestamps, and referral sources;
- cookie identifiers and analytics data.
3.3 Data From Third Parties
We may receive personal data from:
- business partners or collaborators;
- service providers (e.g. payment processors, CRM platforms);
- publicly available sources;
- clients or referrers who provide your details with your consent.
4. How We Use Personal Data
We use personal data for the following purposes:
- to send marketing communications where permitted by law or with your consent (you may opt out at any time).
- to provide, manage, and improve our consulting services, programs, tools, and deliverables;
- to communicate with you regarding enquiries, proposals, services, events, or programs;
- to administer contracts, billing, and payments;
- to operate digital platforms, learning systems, or tools;
- to conduct analytics, improve user experience, and enhance our offerings;
- to comply with legal, regulatory, and tax obligations;
5. Legal Bases for Processing
Depending on the jurisdiction, we process personal data based on one or more of the following legal grounds:
- performance of a contract;
- legitimate business interests;
- your consent;
- compliance with legal obligations.
6. Programs, Tools, and Digital Platforms
Where you participate in Elevoro programs, workshops, or use tools, templates, or digital platforms (including learning management systems or client portals), we may collect and process personal data necessary to:
- provide access and functionality;
- track participation or progress;
- communicate program‑related information;
- improve program design and delivery.
Such data is used only for legitimate business purposes and in accordance with this Privacy Policy.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality and analytics. Where required by law, we obtain consent for non‑essential cookies. You may manage cookie preferences through your browser or cookie banner settings. Disabling cookies may affect website functionality.
8. Sharing and Disclosure of Personal Data
We do not sell personal data.
We may share personal data with:
- authorised service providers (e.g. hosting, CRM, payment processing, analytics);
- professional advisors (legal, accounting);
- business partners where necessary to deliver services;
- regulators or authorities where required by law.
All third parties are required to protect personal data and use it only for authorised purposes.
9. International Data Transfers
Personal data may be transferred to and processed in jurisdictions outside your country of residence, including Hong Kong and other countries where Elevoro or its service providers operate. We take reasonable steps to ensure appropriate safeguards are in place to protect personal data in accordance with applicable laws.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Typical retention periods include:
- website analytics and logs: 12–24 months.
- client and contract records: up to 7 years;
- financial and billing records: as required by law;
- recruitment applications: typically 12 months;
11. Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no system can be guaranteed to be completely secure.
12. Your Rights
Subject to applicable law, you may have the right to:
- access and request a copy of your personal data;
- correct or update inaccurate data;
- request deletion or restriction of processing;
- object to certain uses of your data;
- withdraw consent where processing is based on consent.
Requests can be made using the contact details below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, please contact:
Elevoro Advisors Limited
Email: support@elevoroadvisors.com